Appeals are filed online using CONNECT. If a determination is made to deny benefits, you may request an administrative hearing conducted by an appeals referee. If the determination approves payment of benefits, a former employer may then be able to request an appeal of that determination. All request for an appeal hearing must be filed within 20 calendar days after the distributed date of the determination. If the 20th day falls on a Saturday, Sunday or legal holiday the appeal may be filed on the next business day. 

To request an appeal hearing in writing, mail or fax the request to the address below. Be sure to include your Social Security number or Claimant ID and signature on the request.  

Office of Appeals 
MSC 347, Caldwell Building 
107 East Madison Street 
Tallahassee, FL 32399-4143
Fax: 850.617.6504

If mailed, the postmark date of the U.S. Postal Service will be considered the date of filing. If faxed, the date the fax was date-stamped as received will be the filing date, even if different from the date on the transmittal sheet. 

When the request is processed, the parties will be mailed a Notice of Hearing indicating when the hearing will be held and whether they are expected to participate in-person or by telephone. Once the appeal hearing is complete, a written decision of the result will be distributed. If the claimant disagrees with the appeal decision, a request for a review by the Reemployment Assistance Appeals Commission can be made.  

For more information and specific instructions on filing an appeal, read the Benefits Rights Information BookletCONNECT Claimant User GuideSpecial Deputy Hearing Appeals Pamphlet and Benefits Hearing Appeals Pamphlet.


A Third Party Representative (TPR) is an entity that performs reemployment assistance program activities on behalf of a claimant during the appeal process. A TPR must register with DEO and once registered, a claimant must then grant the TPR access to the specific CONNECT functions for which they are responsible. Claimants can do this in CONNECT from the Claimant Homepage.

For more information and specific instructions on registering as a TPR, please read the  CONNECT Third Party Representative (TPR) User Guide



 Important Reminder:


In accordance with the Americans with Disabilities Act, persons needing special accommodation to participate in the hearing may contact the deputy clerk at the number shown on the Notice of Telephone Hearing at least 5 days before the hearing or via Florida Relay Service at 1-800-955-8770.

The Florida Department of Economic Opportunity is an equal opportunity department, offering all persons the benefits of participating in each of its programs and competing in all areas of employment regardless of race, color, religion, sex, national origin, age, handicap, or other non-merit factors.

This pamphlet is for informational purposes only and does not have the full effect of law and/or regulations.


DEO offers assistance to people who do not speak English as their primary language and those who have a limited ability to read, speak, write, or understand English. We also provide assistance to people who are unable to file a claim for various reasons. To speak to a Creole or Spanish speaker or use translation services, call the Contact Center: 1-800-204-2418.

People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call: 1-800-681-8102.

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 Reemployment Assistance fraud is a 3rd degree felony. Each offense is punishable by up to 5 years in prison and up to $5,000 fine.

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